Home Care FAQs

How fast can I get the service?

We can start the service as soon as you call us. For instance, we have clients that want to start in a weeks’ time. Whatever the case, we are always ready to start the process. For more information feel free to call us on.

How do I arrange home care for myself or a family member?

Call the office on to discuss in further detail of the type of care requirements you or your loved one needs, one of the members of staff will be happy to help you. We can then arrange a free no obligation assessment which will normally be carried out in your home.

We suggest at this time you involve any family members you wish, who may have some questions of their own. Having discussed all, you need and requirements we will then put a personalised package tailor made for your individual requirements and agree a start date.

Do you have services out of your location?

Quality homecare provides 24-hour care throughout the UK, we have experienced carers everywhere in the country.

Do you follow up on the progress of the client and carer?

Since you as our client is our top priority, we make it our business to visit you occasionally. This is to ensure that both you and your live-in carer have a friendly environment and relationship.

We recognise and appreciate the fact that we must observe the following elements, choice of live-in carer, list of duties and tasks that you expect the carer to meet and, our dedication to provide reliable services living conditions and management.

Are your home care staff trained?

All our staff are trained to the national standards required by the local regulatory bodies. Over and above these, staff undertake regular training in house for personal development. Specialist training is also provided to staff to ensure they are fully trained to undertake more complex care needs.

Are you registered to provide home care services?

All our offices are registered independently and are inspected by the relevant regulatory bodies of the care quality commission (CQC)

What does service do you provide

• Personal and social care
• Medication administration
• Housework
• Meal preparation
• Care at home
• Alzheimer and dementia support
• Holiday/respite packages
• Shopping
• Companionship